Updates From This Business
We buy diamonds and gold jewelry in all karats.
We purchase gold and silver jewelry, diamonds, sterling silver flatware, gold and silver coins and bars and more. We also sell… read more
Portfolio from the Business
Sponsored
Gold Jewelry, Diamonds, Silver Jewelry and more
13 Photos
Sterling Silver Flatware, Tea Sets and More.
11 Photos
Gold Bullion Coins and Bars
23 Photos
Silver Bullion Coins and Bars
21 Photos
Highlights from the Business
Women-owned & operated
Family-owned & operated
Free estimates
Established in 2012
Walk-ins welcome
Speaks Spanish
Review Highlights
“Maria checked every coin for nuministic as well as metal value, and gave me more than I expected to receive.” in 40 reviews
“My aunt and I sold gold for my parents and Michael and the rest of the staff made everything extremely easy.” in 25 reviews
“My transaction was a great surprise the other location quoted me far less than what I got from them.” in 9 reviews
Location & Hours
Amenities and More
About the Business
Business owner information
Michael B.
We pay cash for gold, silver, platinum and palladium. We buy jewelry, diamonds, sterling flatware, scrap and dental gold and coins. We pay higher prices than pawnshops, jewelry stores and other gold buyers. With connections to refineries, selling to California Gold & Silver Exchange will mean more cash in your pocket for you can buy the things you love or to help pay bills. We are family owned and operated, so we don't work off commission or get bonuses for buying your items for less. We are here to answer any questions you may have and to explain the process of how we test precious metals and diamonds. We actually pay CASH, rather then some companies that advertise that they pay cash, but then can only pay you with a check. In addition, we have a Thermo Scientific XRF Precious Metals Analyzer that can analyze your gold to verify the exact karat. Don't be fooled by other companies that buy your 14K gold for 10K or your 21K gold or 22K for 18K or your 24K gold for 22K. We are here to assist you and there is no obligation and pressure to sell. We are here to service You and provide our clients with the very best and competitive payouts. Please feel free to call us at (909) 985-4653 with any questions or come on in. We appreciate you calling us to set up a same day or future appointment.
Ask the Community
Q:
I have some 1oz silver generic rounds, eagles and 10oz silver bars that I want to sell. How do you buy them for?
A:
Hello Nardi, If you call us, we would be happy to give you a current price. California Gold & Silver Exchange
Michael B., Business Owner2 months agoQ:
Do you buy silver plated flatware?
A:
Hello, unfortunately we do not purchase silver plated flatware. We do purchase sterling silver flatware and other items if you have any. Feel free to call us if you have any questions.
Michael B., Business Owner3 months ago
Recommended Reviews
Overall rating
132 reviews
5 stars
4 stars
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1 star
- Mina M.Los Angeles, CA11817Mar 31, 2024
Great customer service and wide range of products.
I bought some gold bars from there. Prices are very good comparing to many online retailers.
Definitely should go there if you are trying to buy bars or coins.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Michael B.
Apr 13, 2024
Thank you Mina for your positive feedback. We are happy you had a great experience at our shop. We are here for all your future gold and silver needs.
Thanks again,
California Gold & Silver Exchange - Brooke S.Big Bear Lake, CA79112Apr 4, 2024
Brought gold in from pieces I knew I'd never wear which were my mom's. They took the time to take the stones out for my children to decide what to do with later. Feel I received a fair price overall, and would definitely go back. I also had a good bracelet which had pieces I wanted to turn to charms. The lady who helped me took the time to find the pieces which would easily flatten under a jewelers care into the necklace charms I wanted.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Michael B.
Apr 13, 2024
Thank you Brooke for your feedback. We appreciate your business and hope the fish charms work out well in your new jewelry pieces. We are happy to assist you or your friends or family with all your gold and silver needs.
Thank you again,
Maria, Amira and Michael @ California Gold & Silver Exhange - cecy r.Fontana, CA19712647Dec 28, 2023
They offered me $1500 for a ring I ended up getting $4k for using an online service. I would've taken $3k. Glad I walked out.
Helpful 2Thanks 0Love this 1Oh no 1Business owner information
Michael B.
Feb 9, 2024
Hello Cecy,
We are happy to see you were able to get an extremely competitive (almost retail) price for your ring. We looked up the information on your ring and we offered more than what you wrote in your review. Our offer in August of 2023 was based on the weight and karat of the gold, carat size, cut, color, and clarity of the diamonds.
Online services may work for some items because a private buyer who buys from a private seller feels like they are getting a deal. This is a suggestion that we make for many of our customers who purchased from a jewelry store and are looking to get closer to their purchase price. In many instances, customers will end up bringing back their jewelry to sell to us because it will not sell online for what they wanted or may take months (as in your case) or even years to sell.
You were very fortunate that you were able to get such a competitive price for your ring since styles and trends change, and a lot of jewelry is out of style and since there is an influx of lab created diamonds on the market, the natural diamond market is very soft. Also, jewelry is marked up so much over the wholesale cost (300% on average) that most jewelry stores do not buy back the jewelry that they sell. Some jewelry stores will give their customer credit for the full value that they paid for their item; however, the consumer then must buy something for double of the credit for the original item.
The buyer who bought your ring probably felt they were getting a great deal because of the high retail markup of jewelry. We could not have bought your ring for $3000 because we cannot buy an item for more than what we can sell it for. We believe whoever bought your ring will also be surprised with what they would get for it if they ever tried to sell it.
In addition, your main center diamond was certified by a substandard (EGL) grading company. Some jewelry stores prefer to use these companies that over grade the diamonds for the simple reason that they are graded better than what they really are and the consumer when comparing a same diamond to a GIA certified diamond feels like they are getting a better deal.
Regards,
California Gold and Silver Exchange - Alan G.Los Angeles, CA02Mar 27, 2024
I recently sold some of my gold and silver holdings to California Gold & Silver Exchange. I had a lot of coins so the whole process took about an hour but Maria and Michael were a joy to work with - friendly, helpful and informative - and answered all my questions thoroughly so I understood the pros and cons of each situation. They paid well, compared to other sources I'd checked out, though slightly less than I could have got from Money Metals Exchange (where all my holdings came from). But after calculating the cost of insuring and shipping a lot of silver (which is VERY heavy) back to MMX - I came out slightly ahead PLUS didn't have to wait a week or so for the transaction to go through. All in all I'd HIGHLY recommend CGSE's services. Thank you!
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Michael B.
Apr 13, 2024
Thank you Alan for your detailed feedback. It was a pleasure to work with you both times and here about your stories of the music industry. We appreciate your business and are here for all your future precious metal transactions.
Michael, Maria and Amira @ California Gold & Silver Exchange - Rita K.Ontario, CA04Dec 8, 2023
Service was great and the owner( I think) he explained in details according to my needs. The price was fair for my silver coins!! Happy trade. Thank you!!
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Michael B.
Dec 20, 2023
Thank you Rita for your positive feedback. We are happy that your experience and service was great. We appreciate your business and are here for all your future gold and silver needs.
Thank you again,
Michael, Maria & Amira @ California Gold & Silver Exchange - Cece G.Upland, CA03581Nov 27, 2023
This place is so rude.. I walked in to ask a question. The lady in the front was rude as hell. I said I just have a question. She said ya, and you can wait it will be about 5 minutes she will be right with you. As there was a lady sitting in the back, not doing anything. My question was a yes or a no. I will not ever come back to this place. And I have gold to exchange. For sure, I will not ever recommend this place. Rude ass people.
Helpful 3Thanks 0Love this 2Oh no 0Business owner information
Michael B.
Dec 8, 2023
Hello Cece,
Per our store guidelines, we help our customers in the order they come in the door. You walked into our establishment and both desks we use to transact business were occupied by customers. You blurted out that you have a question. We asked you to take a seat in our waiting area, and explained to you that someone would come to you to answer your question. We did not know if your question was easy to answer or a little more complex. Out of respect for the clients that we were working with, we were not going to interrupt our transaction with them to answer your question. I’m not sure why you would think that people sit around at their jobs. As business owners that have no employees, we do not, as your statement said, spend time at work, “not doing anything”. She (the lady) stopped what she was working on and walked over to you to answer your question. You asked if we repaired jewelry, which is strange because we do not state anywhere that we repair jewelry. She was attempting to recommend a place for you to go, and tips on how to get the best deal when getting your jewelry repaired. However, you didn’t want to hear her suggestions and walked out of the door. We looked at our security camaras and you waited for 15 seconds before she came up to you. You were literally in our store for less than 1 minute, 58 seconds to be exact.
We take our reviews very seriously to help us improve our customer service. We will continue to provide excellent customer service to our customers in the order they arrive. - Apr 24, 2023
My girlfriend was looking for a place to sell her jewelry and found California Gold & Silver Exchange. The reviews for this place on Yelp were good, so we decided to check them out. They are located at a shopping center, next to Grocery Outlet Bargain Market. Parking could be an issue in my personal opinion, because of the size of the shopping center. It would depend on the time and day you would go. Anyways we arrived and were welcomed by the friendly staff. Maria assisted us and I appreciated the fact that it was one on one. While we were waiting, I noticed that they had Gold & Silver samples for purchase. Maria was very helpful and knowledgeable in answering my questions. After she was done with evaluating with the jewelry, the offer was reasonable. Quick Tip: if you check in for the first time, $10 will be added towards the item(s) you sell to them; very generous offer in my opinion. Our overall experience was great and the customer service we really was excellent. In my personal opinion, I would recommend the California Gold & Silver Exchange for doing business for your Gold or Silver items. We definitely will be back and will purchase some items from them.
Helpful 11Thanks 2Love this 4Oh no 1Business owner information
Michael B.
Jun 8, 2023
Hello Paul,
Thank you for your business and feedback. I appreciate your detailed feedback. Michael, Amira and myself are here to assist for all your future gold and silver needs.
Thanks again, Maria - Tia B.North Las Vegas, NV8543Sep 27, 2023
Absolutely do not come here. Disgustingly rude when you take your items back & do not want to sell them. The sudden flip from sweet & kind to rude & awful was drastic. I will never recommend this place to anyone. Michael should be ashamed of how he chooses to speak to people.
Helpful 1Thanks 1Love this 0Oh no 2Business owner information
Michael B.
Oct 12, 2023
Hello Tia,
I would have to disagree with your review. I took my time looking through all your different coins and made you a competitive offer, which you decided to decline. I believe you thought you were going to sell the coins for much more and unfortunately your perceived value may have been more than the actual value. Furthermore, in no way was I rude to you. I was upfront and truthful.
We have many 5-star reviews, and all reviews help us to refine and better our service. We continue to strive to have the best customer service and best pricing. - Brett R.CA, CA2253032Dec 16, 2023
My go to place for purchasing bouillon. Gold and silver, not chicken or beef. They're super nice and helpful, they have some specials from time to time. Keep in mind cash only.
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Michael B.
Jan 22, 2024
Hello Brett,
Thank you for your positive feedback and your continue business. We are here for all your future gold and silver needs.
Michael, Amira and Maria @ CA Gold and Silver Exchange - Connie J.Fullerton, CA04Dec 13, 2023
Friendly and knowledgeable. We were very satisfied and will use them in the future. They are definitely worth the 30 mile trip to Upland.
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Michael B.
Dec 20, 2023
Hello Connie,
We appreciate your business and feedback. We appreciate you and are here to assist for all your future precious metal business.
Thank you again,
Maria, Michael and Amira @ California Gold & Silver Exchange